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B2B ONLINE STORE TERMS AND CONDITIONS (WHOLESALE)
Version effective as of August 12, 2026
§ 1. GENERAL PROVISIONS AND STATUS OF THE STORE
  1. The online store available at the website address www.titan-cosmetics.pl is operated by the company: ABC INTERNATIONAL SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Warsaw (02-265), ul. Cyprysowa 8, entered into the Register of Entrepreneurs of the National Court Register (KRS) kept by the District Court for the Capital City of Warsaw in Warsaw, under the number KRS: 0000061454, holding tax identification number NIP: 5213184133 and statistical number REGON: 017411454, with a share capital of PLN 1,240,000.00.
  2. Contact with the Seller shall be made via the following e-mail address: info@titan-cosmetics.com.
  3. These Terms and Conditions define the rules for using the Online Store, placing orders, and concluding Sales Agreements, and are addressed solely to Entrepreneurs (B2B business clients) operating in the cosmetics, hairdressing, podology, or retail/wholesale trade industry, who make purchases of a strictly professional nature.
  4. The online store titan-cosmetics.pl operates on the principles of a wholesale platform (professional wholesale). Sales to consumers (B2C) within the meaning of Art. 22¹ of the Polish Civil Code, as well as sales to natural persons operating a sole proprietorship for purposes not directly related to their industry and professional profile (so-called Entrepreneurs with consumer rights), are completely excluded and prohibited.
  5. Every person placing an order in the Store declares that they act in the name and on behalf of the entrepreneur and possess full authorization to conclude B2B commercial agreements, and that the purchased goods will be used exclusively for the purposes of the conducted economic (professional) activity.
  6. Acceptance of these Terms and Conditions is voluntary, but constitutes a necessary condition for creating an Account in the Store and for placing any order.
§ 2. COMPLETE EXCLUSION OF CONSUMER RIGHTS
  1. Pursuant to Art. 38a and Art. 556⁴ of the Act of April 23, 1964 – Civil Code, the parties explicitly and completely exclude the application of consumer protection regulations to natural persons operating a sole proprietorship (registered in the CEIDG).
  2. By placing an order, the Client declares, assures, and guarantees that the purchased Goods (in particular professional cosmetics and accessories) are of a strictly professional nature for them, resulting from the subject matter of their conducted economic activity.
  3. Any transactions that do not possess a professional nature for the buyer are prohibited in the Store. Natural persons conducting an economic activity for whom the purchase of Goods in the Store does not possess a professional nature are not entitled to use the Store or to conclude Sales Agreements.
  4. In the event of an order being placed in violation of the provisions of this paragraph (e.g., providing the NIP of a company from a different industry for the purpose of purchasing for private use), the Client shall bear full liability for damages towards the Seller for making a false declaration. In such a case, the Seller is entitled to immediately withdraw from the agreement due to the Client's fault and to refuse to hand over the Goods.
§ 3. REGISTRATION, PRICES, AND TECHNICAL REQUIREMENTS
  1. To use the Store and browse the wholesale assortment, the fulfillment of minimum technical requirements is required: a device with access to the Internet, a correctly configured web browser, and an active e-mail address.
  2. A condition for the execution of an order is providing a correct and active NIP number (tax identification number) of the economic entity. The Seller reserves the right to verify the status of the company in the CEIDG, KRS, or VIES registers before executing the order.
  3. All prices specified in the Online Store are stated in Polish Złoty (PLN) and are net prices (they do not include VAT unless explicitly stated otherwise). Prices do not include delivery costs, which are indicated during the order placement process.
§ 4. ORDER PLACEMENT AND CONCLUSION OF THE AGREEMENT (MOMENT OF CONTRACT FORMATION)
  1. The information about the Goods specified on the Store's website, in particular their descriptions and prices, does not constitute an offer within the meaning of the Civil Code, but merely an invitation to conclude an agreement (pursuant to Art. 71 of the Civil Code).
  2. The placement of an order by the Client by clicking the button that finalizes the purchase constitutes an offer to conclude a sales agreement for the Goods, directed to the Seller.
  3. After placing an order, the Client receives an automatic e-mail message confirming the registration of the order in the system. This message is of an exclusively informative nature and does not constitute an acceptance of the offer of the Client.
  4. The Sales Agreement is concluded only at the moment when the Seller sends the Client a second, separate e-mail message containing an explicit statement on the acceptance of the order for execution (confirmation of acceptance of the offer) or at the moment of the actual shipment of the Goods by the Seller.
  5. The Seller reserves the right to refuse the acceptance of the offer (cancel the order) without giving any reason prior to the moment of agreement conclusion referred to in paragraph 4, in particular in the event of a lack of stock or system errors regarding prices.
§ 5. EXCLUSION OF THE RIGHT OF WITHDRAWAL (NO RETURNS)
  1. Due to the exclusively commercial nature of the sale (B2B) and the complete exclusion of consumer rights (pursuant to § 2), Clients are not entitled to a statutory right to withdraw from the agreement without giving a reason within 14 days.
  2. Every concluded Sales Agreement is final. The return of non-defective goods is permissible exclusively upon the prior, express, and written consent of the Seller.
§ 6. EXCLUSION OF WARRANTY AND LIMITATION OF LIABILITY
  1. Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the statutory warranty (rękojmia) for physical and legal defects of the Goods is completely excluded.
  2. Any defects in products may be reviewed exclusively on the basis of the commercial warranty granted by the manufacturer of the given Goods, provided that such a warranty has been granted. The Seller does not grant its own commercial warranty on the products.
  3. The Seller's liability for non-performance or improper performance of the agreement is limited exclusively to the actual damage caused by the intentional fault of the Seller. The Seller shall not be liable for lost profits (lucrum cessans) or for interruptions in the business operations of the Client's company.
  4. The total cumulative liability for damages of the Seller towards the Client for any reason is limited and may not exceed the amount actually paid by the Client for the Goods subject to the dispute.
§ 7. DELIVERY, PAYMENTS, AND TRANSFER OF RISK
  1. The available delivery and payment methods are described in detail on the Store's website in the information tabs.
  2. Upon the handover of the Goods by the Seller to the carrier (courier company, freight forwarder), the benefits and burdens associated with the Goods, as well as the risk of accidental loss of or damage to the Goods, shall pass to the Client (pursuant to Art. 548 § 1 of the Civil Code). The Seller shall not be liable for actions and delays of courier companies.
  3. The Client is obliged to inspect the shipment in the presence of the courier at the moment of its receipt. In the event of discovering shortages or mechanical damage caused during transport, the Client must strictly prepare a damage protocol in the presence of the courier. The failure to prepare a damage protocol makes it impossible to initiate a transport reclamation procedure.
  4. Die gelieferten Waren bleiben bis zur vollständigen Bezahlung des Kaufpreises durch den Kunden Eigentum des Verkäufers (Eigentumsvorbehalt).
§ 8. Schlussbestimmungen
  1. Für diese Allgemeinen Geschäftsbedingungen sowie für alle zwischen dem Verkäufer und dem Kunden geschlossenen Verträge gilt ausschließlich polnisches Recht unter Ausschluss des Übereinkommens der Vereinten Nationen über Verträge über den internationalen Warenkauf (CISG).
  2. Etwaige Streitigkeiten aus der Ausführung von Kaufverträgen werden von dem für den Sitz des Verkäufers zuständigen ordentlichen Gericht (dem Gericht in Warschau) entschieden.
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